BACP Consumer Corner - Predatory Tax Preparers

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We had a good read. For the benefit of yourself. Be sure to read to the end. I want you to get good knowledge from Tax Return Estimate. On March 15, 2012, the City Council passed a new ordinance installing safeguards against predatory tax preparers. What does this mean if you use a tax preparer or service that provides tax preparation? It means the business MUST: Offer a detailed explanation of available services. Provide the price of each offered service, any and all fees, and an estimate of the total charge based upon the services chosen for purchase, prior to rendering service. Inform customers of the reasonable period of time they can expect to wait for a refund. Tell customers they have the right NOT to utilize an alternative settlement product. Certify that you provided a clear explanation and the required disclosures. Inform customers of their right to file a complaint. Complaints will be investigated by the Department of Business Affairs and Consumer Protection (BACP). Businesses found in violation of the ordinance can incur fines up to 0 per act. For more information call 311 or visit our website at cityofchicago.org/bacp.

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